Privacy Policy for Twisted Horn Mead & Cider

Effective Date: July 17, 2026

Twisted Horn Mead & Cider ("Twisted Horn," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

1. Information We Collect

We may collect the following types of information:

Information You Provide

  • Name

  • Email address

  • Mobile phone number

  • Marketing preferences (such as favorite mead or cider flavors)

  • Any information you voluntarily provide through contact forms, newsletter signups, SMS signups, or other communications.

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages visited

  • Time spent on our website

  • Referring website

  • General geographic location (such as city or region)

This information is collected through analytics technologies such as Google Analytics.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries.

  • Provide customer support.

  • Send newsletters and promotional emails (when you have opted in).

  • Send SMS messages about product releases, restocks, promotions, or events (when you have opted in).

  • Notify you when selected mead or cider flavors become available.

  • Improve our website and customer experience.

  • Understand website traffic and visitor behavior.

  • Comply with legal obligations.

3. Email and SMS Marketing

If you choose to subscribe, we may send marketing communications through:

  • Klaviyo for email and SMS marketing.

  • Square for email marketing and customer communications.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

You may opt out of SMS messages at any time by replying STOP to any text message. Message and data rates may apply depending on your mobile carrier.

Your consent to receive marketing communications is voluntary and is not required to make a purchase.

4. Analytics

We use Google Analytics to better understand how visitors use our website.

Google Analytics may collect information such as:

  • Pages viewed

  • Device information

  • Browser information

  • Approximate location

  • Time spent on the website

This information is used only to improve our website and customer experience.

5. Cookies

Our website may use cookies and similar technologies to:

  • Remember website preferences.

  • Measure website performance.

  • Understand visitor behavior through Google Analytics.

Most web browsers allow you to control or disable cookies through your browser settings.

6. Sharing Information

We do not sell your personal information.

We may share information with trusted service providers who help us operate our business, including:

  • Google Analytics

  • Klaviyo

  • Square

These providers process information on our behalf in accordance with their own privacy and security practices.

We may also disclose information if required by law or to protect our legal rights.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your personal information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

8. California Privacy Rights

If you are a California resident, you may have rights under applicable California privacy laws, including the right to:

  • Request access to certain personal information we maintain about you.

  • Request correction of inaccurate personal information.

  • Request deletion of personal information, subject to certain legal exceptions.

  • Request information regarding how your personal information is used.

To exercise these rights, please contact us using the information below.

9. Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised Effective Date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, you may contact us at:

Twisted Horn Mead & Cider
Vista, California, USA

Email Us Here: https://www.twistedhornmead.com/contact-us

SMS Marketing Disclosure

By providing your mobile phone number and opting in, you agree to receive recurring automated marketing text messages from Twisted Horn Mead & Cider regarding products, promotions, events, and flavor availability. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for assistance.